Refund policy

Every Belong Consulting piece is printed on demand, just for you, by our production partner Printful. Because nothing is made until you order it, we can't accept returns or exchanges for a change of mind or a size that didn't work out. Please check the size details on each product page before you order.

If something is wrong with your order

If your item arrives damaged, defective or misprinted, or isn't what you ordered, we'll make it right with a free replacement or a full refund, whichever you prefer.

• Email belongconsultingco@gmail.com within 30 days of delivery.
• Include your order number and a clear photo of the problem.
• You don't need to send the item back unless we ask.

Lost or undelivered packages

If tracking shows your package as delivered but you can't find it, or it seems stuck in transit, email us and we'll work with the carrier and Printful to sort it out. Packages returned to us because of an incorrect or incomplete address can be re-shipped at the customer's cost.

Cancellations and changes

Orders go into production quickly. If you need to cancel or change an order, email us as soon as possible. We'll do our best, but once an item has been printed we can't cancel it.

Refunds

Approved refunds go back to your original payment method. Depending on your bank, it can take 5 to 10 business days to appear.

Questions? Write to belongconsultingco@gmail.com.